Get in Touch
We're here to help. Choose the best way to reach us.
General Questions
Have a question about OurBase? Want to share feedback?
hello@ourbase.app →Response time: 48 hours
Privacy & GDPR
Need to exercise your GDPR rights? Have privacy concerns?
privacy@ourbase.app →Response time: 48 hours (legally required)
Security Concerns
Found a security vulnerability? Report it responsibly.
security@ourbase.app →Response time: 24 hours
Legal Questions
Questions about our Terms of Service or legal matters?
legal@ourbase.app →Response time: 72 hours
Connect with the Founder
For serious concerns, partnership discussions, or if you just want to chat about relationship patterns and healing:
Company Information
Legal Name: OurBase
Location: Luxembourg
Data Storage: Frankfurt, Germany (EU)
Response Times
Security issues: 24 hours
General & Privacy: 48 hours
Legal questions: 72 hours
Your Privacy
Messages sent through email are handled according to our Privacy Policy. We encrypt all emails and never share your contact information.
Our Commitment to You
Average response time for general inquiries
GDPR compliance and transparency
Support for your healing journey